How to install the AgriSync Android app

What if it won't install?

Find the message your phone shows. Then try the fix under it. Most problems take a minute to fix.

"App not installed", "package appears to be invalid" or "conflicts with an existing package"

This usually means an older AgriSync is already on your phone. Some very early test copies can't be updated. Remove the old one first: open Settings, then Apps (on some phones App management or Manage apps), tap AgriSync, then Uninstall. Then download the app again and install it. Your farm records are safe on our servers. Photos still waiting to upload in the old app will be lost, so send them first if you can.

Still the same message? Delete the downloaded file and download it again on Wi-Fi. A download that stopped half way can't install.

"Your phone isn't allowed to install unknown apps from this source"

Tap Settings on that message. Turn on Allow from this source. Go back and tap Install. No Settings button? Open Settings, then Apps, then Special app access, then Install unknown apps. Tap the app you downloaded with (Chrome or Files) and turn on Allow from this source.

Play Protect: "Blocked by Play Protect" or "unknown app"

Play Protect checks apps that don't come from Google Play. It doesn't know AgriSync yet because we are not on Google Play yet. Tap More details (or the small arrow), then Install anyway. If you only see OK, tap it and try again. Then look for More details.

"Not enough space" or "There isn't enough storage"

You need about 250 MB free. Delete old videos, or apps you don't use. Then try again. Open Settings, then Storage to see what's using space.

"There was a problem parsing the package"

Your phone may be older than Android 7.0, and the app can't run on it. Or the download didn't finish. Check your Android version in Settings, then About phone. If it is 7.0 or newer, download the file again on Wi-Fi. If it is older, use the web app at app.agrisync.co.uk in your phone's browser.

Help for your make of phone

Each phone maker words the menus a little differently. If you can't find a setting, use the search box at the top of Settings. Type unknown apps.

Is there a smaller download?

Yes. The main download works on every phone that can run AgriSync. It is 94.3 MB because it holds the app for every kind of phone. If your signal is slow, these smaller files hold one kind each. If one says App not installed, your phone needs the other one, or the main download.

• 64-bit phones (most newer phones) (opens in a new tab): 34.7 MB
• 32-bit phones (some older and low-cost phones) (opens in a new tab): 31.1 MB

All of them are the same app and the same version. You can switch between them without removing the app.

What does the Android app do?

• For farmers: shows your farms and fields, crop monitoring, your SFI to-do list and your photos.
• Lets you take a photo on a field's page, or pick one from your gallery. It is saved to that field as proof.
• Works without signal in the field. It shows the farms and fields it has already loaded ("Offline — showing saved data"). It keeps the photos you take on the phone, with the place you took them. When you're back in signal, it uploads them on its own. Or press Try now.
• For advisers: shows the farms that farmers have shared with you. You can look at crop results and leave notes, and ask a farmer for access.
• For hauliers: shows loads that farmers have posted and are waiting to be moved, and your business details.

The app is one part of AgriSync. You also get the web app on a computer and our UK team on phone and email. See the AgriSync app for the full picture.

Is there an iPhone app?

Not yet. The iPhone app is coming soon. The Android app isn't on Google Play yet either. On an iPhone, use the AgriSync web app in Safari at app.agrisync.co.uk. Take photo works there too and can use your phone's location. But you need signal to upload. See take an evidence photo.

Why are there no screenshots of the install?

The install screens belong to Android. They look different on each make of phone. So we describe them, rather than show one that may not match yours.